Cancellation Policy
We are committed to providing exceptional service and products to our customers. This Cancellation Policy outlines the terms and conditions applicable to cancellations of orders made through our website.
Order Cancellation
1.1 Cancellation by Customer:
- You may cancel your order at any time before it has been shipped. To cancel an order, please contact our customer service team at [Customer Service Email] or [Customer Service Phone Number].
- If your order has already been shipped, you may return the product(s) in accordance with our Return Policy (link to your return policy).
1.2 Cancellation by Us:
- We reserve the right to cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraud or misuse.
- Refunds
2.1 Refunds for Cancellation:
- If you cancel your order before it has been shipped, we will issue a full refund using the original method of payment.
- If your order has already been shipped and you return the product(s) in accordance with our Return Policy, we will process a refund once the returned item(s) have been received and inspected.
2.2 Refunds for Cancellation by Us:
- If we cancel your order for any reason, we will notify you and promptly issue a full refund.
- Changes to This Cancellation Policy
We reserve the right to update or modify this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
Contact Us: If you have any questions or concerns about this Cancellation Policy, please contact us at now.